We explain everything in minute detail," says Clyde. "We stay with them throughout the process." Adds Jeff Cremer, Clyde's son and company vice president, "We even get questions from people we sold to back in 1982, about how to care for their homes, and we'll help them out and do whatever it takes, also providing the best log home maintenance products for the job.
The end result is incomparable homebuyer satisfaction. "There are a lot of happy people out there because they bought a log home through us," says Clyde Cremer. "We never forget that people are not numbers. They're individuals, trying to build their dream homes."